SaaS • 2025
Jira ↔ AutoTask Integration
Innovation & Technology Lead — Asta
Asta
Jira ↔ AutoTask Integration is a bi‑directional sync that keeps tickets, time entries, and project status aligned so dev and managed services teams share a single view of work.
The Challenge
Development teams operated in Jira while managed services teams lived in AutoTask, creating duplication, manual syncing, and blind spots between projects and service delivery.
The Solution
Built a robust integration layer that maps tickets, time entries, and status fields across both systems, keeping workstreams aligned without manual double entry.
Key Achievements
- Won 5th place at Asta's first AI hackathon
- Now running in production across Asta Group
- Eliminates manual double-entry between Jira and AutoTask
- Improves visibility across development and managed services teams
Technologies Used
SaaSIntegrationAutomation